The Promotion of Access to Information Act (PAIA) requires all public and larger private bodies in specific industries (unless they are exempt) in South Africa to have a PAIA manual.
Essentially the manual explains, to the public, how they can obtain access to the records held by the body.
“PAIA gives effect to section 32 of the Constitution which provides for the right of access to:
- any information held by the state;
- any information that is held by another person and that is required for the exercise or protection of any right.
PAIA aims to bring a balance between the interests and rights of:
- the requester of a record; and
- the public or private body (business) that holds the record.”